External consulting services can benefit your network engineering department, especially when OPEX is under scrutiny and increasing permanent staff count is difficult. External network services can reduce time to market for a new technology, add capacity over a short duration when hiring permanent staff would be impractical, and can bring best practices from other operators into your engineering department.
As your networks evolve and customer behaviour changes, it is critical for you to optimize your network configuration to maximize performance. Poor quality of experience is the primary reason most customers churn. As networks expand and traffic increases, performance typically degrades. Optimization is required to return network performance to initial levels, and possibly beyond.
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